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Refund Policy

If you're not happy with PriceSentinel, you can get a full refund within 14 days of your purchase.

14-day money-back guarantee

  • You can request a full refund for any reason within 14 days of your first payment for a subscription, or within 14 days of a renewal payment.
  • After 14 days, payments are non-refundable, but you can cancel at any time to stop future renewals. Service continues until the end of the period you've paid for.
  • If you were charged in error or charged twice, or the Service was unavailable for a significant period, contact us at any time and we'll make it right.

How to request a refund

Our orders are processed by our online reseller and Merchant of Record, Paddle.com, which handles refunds. To request one:

  1. Go to paddle.net and look up your order using the email address you paid with, or reply to your Paddle receipt email; or
  2. Email us at [email protected] with your order number, and we'll ask Paddle to process it.

Refunds go back to your original payment method, usually within 5 to 10 business days of approval, depending on your bank.

This policy does not affect your statutory rights as a consumer.

Last updated: 25 October 2026