Refund Policy
If you're not happy with PriceSentinel, you can get a full refund within 14 days of your purchase.
14-day money-back guarantee
- You can request a full refund for any reason within 14 days of your first payment for a subscription, or within 14 days of a renewal payment.
- After 14 days, payments are non-refundable, but you can cancel at any time to stop future renewals. Service continues until the end of the period you've paid for.
- If you were charged in error or charged twice, or the Service was unavailable for a significant period, contact us at any time and we'll make it right.
How to request a refund
Our orders are processed by our online reseller and Merchant of Record, Paddle.com, which handles refunds. To request one:
- Go to paddle.net and look up your order using the email address you paid with, or reply to your Paddle receipt email; or
- Email us at [email protected] with your order number, and we'll ask Paddle to process it.
Refunds go back to your original payment method, usually within 5 to 10 business days of approval, depending on your bank.
This policy does not affect your statutory rights as a consumer.
Last updated: 25 October 2026